Art.1
Rome Capital Apartments is an agency specialised in the organisation of bookings for short-term and medium-term rentals for furnished apartments situated in the cities of Rome, Florence, and Venice, and the Costa Smeralda in Sardinia.
The service is principally aimed at tourists and guests travelling for business who prefer staying in self-catering apartments.
Rome Capital Apartments conducts its activity within the ambit of Legge Regionale n. 33 del 05 agosto 1998 (Regional Law 33 of 05/09/98), which details the legal aspects concerned.
Rome Capital Apartments promotes and rents its apartments principally through its website, so that customers may view and, after careful selection, book them.
Art.2
a) Bookings may be requested:
- through the website, with the guided procedure, by means of the synthetic form for the apartment chosen;
- through the e-mail addresses given;
- by telephone or fax, at the numbers indicated for such purpose, at the established times and days.
The booking is formalised solely through the payment of a deposit of 20% plus 4% Tax Fees of the full amount, to be paid with the request for a booking, by means of authorisation of credit card debit, through bank draft on the bank given, in cash or by other means to be agreed.
Requests for bookings with less than one month’s notice may only be paid for by credit card or in cash.
As soon as Rome Capital Apartments receives confirmation of payment it will immediately inform the client of the formal confirmation of the booking by e-mail or by telephone/fax.
When requesting a booking, clients must specify, in the manner foreseen by Rome Capital Apartments, how they intend paying the balance for the booking:
- by authorisation of direct debit on their credit card, for the relative amount, on the day of arrival;
- by bank draft three weeks before arrival and sending a fax or e-mail with the payment details;
- in cash, to our representative who will greet them at the apartment.
b)
In the case of eventual requests for cancellation of bookings made, the 20% deposit already paid will not be refunded.
Any request for cancellation made in the period between one month and fifteen days before date of arrival will not exonerate the client from payment of 50% of the total value of the booking.
Should the client request cancellation less than fifteen days prior to the date of arrival or should the client not present himself on the agreed day, this does not exonerate him from payment of the whole amount of the booking.
Art.3
a) A client who books must give notice of time of arrival contextually or, should he not have this information at time of booking, he must do so as soon as possible. In such case as this does not happen Rome Capital Apartments cannot assure the check-in service for the apartment, save for request of the payment of the full amount of the booking.
b) It will, furthermore, be the client’s obligation to inform Rome Capital Apartments of any late arrival as per the time initially communicated. Should this not take place, Rome Capital Apartments cannot ensure entrance to the flat, save for request of the payment of the full amount of the booking.
c) Furthermore, eventual delays, even if they cannot be ascribed to the client, as concerns the time of arrival agreed, of more than one hour, without prior notice, make it impossible to ensure check-in, save for the right of Rome Capital Apartments to request the payment of the full amount of the booking.
d) Check-ins to apartments must take place not before 11 am and checkouts must, without exception, take place prior to 10 am, so as to allow for the apartment to be cleaned before the arrival of new guests. Arrivals after 9 pm requires an additional payment of 50,00 euro.
Arrivals after 9 pm require the obligatory booking of a car with chauffeur through Rome Capital Apartments.
e) Rome Capital Apartments reserves the right to substitute, also at the last minute, the apartment booked for reasons not imputable to itself, such as, interruption of gas, electricity, or water supply, faults in the central heating system, air conditioning etc. The new apartment assigned will have the same characteristics of the one originally booked (location, number of beds, qualitative standard) or better.
Art.4
Apartments are handed over fully equipped, with clean linen, perfectly cleaned and in order, and they must therefore be left in the same condition. Garbage must be disposed of regularly in the appropriate external garbage bins.
The house and its fixtures, fittings and furnishings must be used with maximum care and attention, in respect of good neighbourly behaviour; most houses are situated within condominiums where they have communicating walls with other residential flats. Therefore, guests must behave with discretion whilst in the apartment booked and contribute to the maintenance of the peace and decorum of the building.
Art.5
Eventual damage to the apartment rented an/or missing objects or furniture that are a part of its fittings that should occur during the client’s stay will cause the immediate ipso jure proportional reimbursement of the damage incurred through direct authorised debit on the credit card the client has given as guarantee.
Art.6
These Regulations constitute an integral part of the contract between Rome Capital Apartments and the client who books the apartment.
The request for a booking automatically entails the acceptance on the part of the client of these Regulations, which govern the various phases relative to the rental itself and accessory services.
Art.7
Whomsoever may access this website automatically and expressly consents, as per D.Lgs. 196/2003, to Rome Capital Apartments, with registered offices in Via F. S. Nitti n. 72 – Rome, Italy, the collection, use, communication and/or diffusion, for the purposes and at the conditions hereinafter indicated, of their personal data as supplied in the compilation of all the online forms needed to complete bookings and for the purpose of sending messages. For the purpose of the above as per the aforementioned D.Lgs. n. 196/2003, the visitor declares that he knows and consents that the data supplied by him be inserted into the "Rome Capital Apartments Client Data Bank" and that it may be used for commercial and promotional and/or sales ends as well as for statistical purposes or the sending of promotional materials, by means of consultation, elaboration or comparison. The conferment of the data required is optional and an eventual refusal to supply it exclusively and simply implies renouncing to receiving proposals and offers as mentioned above. With reference to the handling of the aforementioned personal data as per D.Lgs. 196/2003, the interested party, at any time and entirely for free, has the right to consult, modify and delete his data, as well as declare that he is opposed to its use, obtaining confirmation of the execution of the above detailed instructions as well as confirmation that his instructions have also been forwarded to those parties to whom such data may have been communicated or diffused, by informing Rome Capital Apartments, via F. S. Nitti n. 72 - 00191 – Rome, ITALY in writing.
Art.8
In case of judicial controversy, the court competent is that of Rome.
